Hyper-Personalization: How AI & ML Are Building a New Framework for Ecommerce CX

A look at the role of AI and data in elevating e-commerce personalization, enhancing customer experience, and strengthening brand loyalty. The Gist Consumer centricity. Embracing hyper-personalization strategies enhances customer experiences and boosts brand loyalty. AI integration. Implementing AI and ML (machine learning) technologies allows for efficient content creation and targeted marketing efforts. Data security. Ensuring…

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How to responsibly use AI in your writing

How to responsibly use AI in writing

Honesty and oversight are key. AI writing programs are exploding in number and popularity. There’s ChatGPT, of course, but also Google’s Bard, Quora’s Poe and others on the horizon. The emotions these tools can inspire in a writer are complex and mixed. Some fear they’ll be replaced by robot overlords. Others see potential for a tool that can…

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