Hyper-Personalization: How AI & ML Are Building a New Framework for Ecommerce CX

A look at the role of AI and data in elevating e-commerce personalization, enhancing customer experience, and strengthening brand loyalty. The Gist Consumer centricity. Embracing hyper-personalization strategies enhances customer experiences and boosts brand loyalty. AI integration. Implementing AI and ML (machine learning) technologies allows for efficient content creation and targeted marketing efforts. Data security. Ensuring…

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Fall is A Time for Preparation

Fall flowers

I find in the fall I am moved to re-evaluate the summer. Looking at what I have harvested, and what needs more work after evaluating it. What about you? For me, my public relations business has grown, and I have personally as well, and how I show up for the world. I see the need…

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